ANTHEM CYBER ATTACK UPDATE
March 5, 2015
Local 1014 Health Plan continues to monitor developments surrounding the ANTHEM CYBER ATTACK, including daily communications with Anthem.
Anthem has mounted a multi-prong response to the cyber attack to protect your personal information. They have taken measures to secure all of its data warehouses and protect member’s information by offering identity and credit protection services.
As a precaution, you may want to consider enrolling in the FREE identity theft and credit monitoring services. The free services provided by Anthem include two years of:
Identity Theft Repair Assistance: Should a member experience fraud, an investigator will do the work to recover financial losses, restore the member’s credit, and ensure the member’s identity is returned to its proper condition. This assistance will cover any fraud that has occurred since the cyber attack first began.
Credit Monitoring: Credit monitoring alerts consumers when banks and creditors use their identity to open new credit accounts. Credit monitoring services require a member to actively enroll because the member must provide their personal information and consent to have their credit monitored.
There are additional services being offered by Anthem. The attached document published by Anthem more fully describes these services. Visit AnthemFacts.com or call (877) 263-7995 for details.
Don't be Phished
Because of the cyber attack, Local 1014 members should beware of email campaigns designed to steal your personal information (known as “phishing”). Phishing is designed to appear as if emails are from Anthem. The emails include a “click here” link for credit monitoring. These emails are NOT from Anthem.
•DO NOT click on any links in email.
•DO NOT reply to the email or reach out to the senders in any way.
•DO NOT supply any information on the website that may open, if you have clicked on a link in email.
•DO NOT open any attachments that arrive with email.
For more guidance on recognizing scam email, please visit the FTC website: http://www.consumer.ftc.gov/articles/0003-phishing.
Anthem will begin to mail letters to all impacted current and former members in the coming weeks. Those letters will provide information on free identity repair services and credit monitoring. However, members can access these services now — they do not have to wait until they receive notification from Anthem. Visit their AnthemFacts.com or call 1-877-263-7995 for details.
Click here for FAQ's.
Anthem Cyber Attack faq 022015 part 2.pdf